What is your return policy?
Your satisfaction is our absolute priority, and we stand by our product’s premium quality. Unlike other handcrafted brands which do not accept veil returns, with us you have the luxury to initiate a return within seven days post-delivery.
What is your current production timeline?
At B.A.S., we take pride in our handcrafted pieces, each made with precision and care to ensure the highest quality. As a result, our items are made-to-order and require a specific timeline for production. Here’s what you can expect:
- Veils 3-4 weeks
We understand that timing is crucial for your special day, which is why we offer rush production options for an additional fee. If you require expedited production, please contact us directly at email@example.com and we’ll do our best to accommodate your request.
WHY ARE BRIDAL ACCESSORIES SHOP VEILS SO AFFORDABLE?
We believe that every bride deserves opulence without an extravagant cost. We’ve cut out the middlemen, working directly with skilled artisans, ensuring you are getting bridal salon quality veils, and passing the savings onto you.
Can I make changes to my order after it has been placed?
We understand that sometimes changes need to be made after an order is placed. If you need to make changes to your order, please contact us as soon as possible at firstname.lastname@example.org and we will do our best to accommodate your request.
Do you offer customization or alterations?
At this time, we do not offer customization or alteration services. However, we do offer a variety of sizes and styles to accommodate a range of body types and preferences. Please feel free to reach out to us at email@example.com if you have any questions or need assistance in selecting the perfect piece for your special day.
My veil is wrinkled, how do I fix it?
In the days leading up to your wedding, if you find your veil crumpled and wrinkled, there’s no need to fret. We suggest draping the veil over a hanger a few days before the big day. Simply hanging it should help smooth out the wrinkles. Another option is hanging it in the bathroom while taking a steamy shower. Additionally, veils can be steamed using a handheld steamer. It is important to NEVER attempt ironing your veil as tulle can easily melt or become damaged by hot irons.