Simple Pearl Belt - LORELAI

Shipping & Tracking

• Complimentary Shipping: Enjoy complimentary standard shipping via USPS for all domestic orders.
• Signature Required: To secure your bridal heirloom, all orders over $750 require a signature upon arrival.
• Tracking: A tracking link will be emailed immediately upon dispatch.
• Processing: Shipments are processed Monday through Friday, excluding weekends and public holidays.

Rush Service

• Rush Service: Prioritizes your custom order production timeline within our studio.
• Priority Delivery: Upgrades your order to Priority Shipping, arriving 2 to 3 business days after dispatch.

Cancellations

• 2-Hour Window: Cancellation or modification requests are strictly limited to 2 hours after purchase.
• Production Stage: Once this window passes, your item enters production and cannot be altered.

Returns & Exchanges

• Final Sale: Due to the custom, made-to-order nature of our pieces, all sales are final.
• No Returns: We do not accept returns or exchanges under any circumstances.
• Bridal Support: We encourage you to contact us with any styling or product questions before purchasing.

Damages & Issues

• Inspection: Please inspect your order immediately upon delivery.
• Reporting Window: Damaged or defective items must be reported within 48 hours of receipt for replacements.