Returns & Exchanges
We completely understand that planning your dream wedding can be both exciting and stressful.
At BAS Bride, we're committed to making your wedding journey as stress-free as possible. Your peace of mind is our top priority, which is why we offer our 90-Day Money Back Guarantee - we know wedding planning comes with enough stress—you shouldn't have to worry about return deadlines, calculating when your next fitting is, or wondering if everything will come together perfectly. We're here to support you every step of the way, ensuring your journey to the altar is as magical and stress-free as possible. 🤍
Here's what our return policy includes:
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90-Day Full Refund: Changed your mind? No problem! Simply return the unused item(s), get a full refund within 90 days of purchase – no questions asked, no hoops to jump through.
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Free Returns, Exchanges, and Replacements: We cover all shipping costs because your perfect bridal look matters to us.
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Flexible Timeline: We understand wedding planning can be hectic. Take your time to decide – there's no rush to calculate fitting dates or deadlines.
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Easy Process: Starting your return, exchange, or replacement is just a click away. Visit our Return Portal to get started.
How soon will I get my refund?
Once we receive the returned item(s), we’ll process your full refund within 3 business days. Depending on your payment method, you should see the refund on your credit card within 48-72 hours.
If you have any more questions or need further assistance, feel free to reach out!! Thank you for considering our small business for your big day!!
Congratulations on your upcoming wedding!! We can't wait to create your beautiful accessories for you!! 🤍